An independent listening channel
Civic Connect: Express Freely. Evolve Locally.
A confidential space for City of Austin staff and community members to share experiences, concerns, ideas, solutions, and the things that are working.
City employees understand how City government works from the inside, and community members live with the results every day. This platform creates a protected space for both voices to document their experiences and help identify patterns, challenges, opportunities, and possible solutions.
No name or City email address is required to submit.
Your Experience Matters
The people doing the work — and the people it is done for — often understand problems, and their solutions, before anyone else.
Share what you are experiencing, what you think needs to change, what is working, and what Austin could do better.
You choose how much information to share.
Legitimate use only
Individual anonymous stories may be used only for legitimate listening, analysis, accountability, organizational learning, and improvement purposes.
We collect as little as possible
No login, no name, no City email, no tracking cookies, no advertising trackers, and no intentional storage of IP addresses with submissions.
Patterns, not people
Submissions are analyzed to find recurring themes, feelings, and workable solutions — never to identify who submitted them.